PRIVACY POLICY

Welcome to The Frozen Chicken Group. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.frozenchickengroup.com (the "Website"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

a. Personal Information We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our Website.

• Place an order for our products.

• Subscribe to our newsletter or mailing list.

• Fill out a contact form or communicate with us via email.

• Participate in surveys, promotions, or events.

The types of personal information we may collect include:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (credit/debit card details, etc.)

• Any other information you choose to provide

b. Non-Personal Information We may also collect non-personal information about you when you visit our Website. This information may include:

• Your IP address

• Browser type and version

• Time zone setting

• Browser plug-in types and versions

• Operating system and platform

• Information about your visit, including the pages you view, the links you click, and other actions taken within our Website.

2. How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill your orders, including sending you emails to confirm your order status and shipping details.

• To manage your account and provide customer support.

• To send you promotional materials, newsletters, and other communications (you may opt out of these communications at any time).

• To improve our Website, products, and services.

• To personalize your experience on our Website.

• To detect, prevent, and address technical issues or fraud.

• To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, marketing, and customer support.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

• Legal Obligations: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Security of Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal data we hold about you.

• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.

• Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.

• Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

• Right to Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.

• Right to Data Portability: You have the right to request the transfer of your personal data to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [contact information].

6. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that help us analyze web traffic, remember your preferences, and provide personalized content. You can choose to accept or decline cookies through your browser settings, but this may affect your ability to use certain features of the Website.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, we will notify you via email. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Frozen Chicken Group
 

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.